Filed under: Beer News, homebrewing | Tags: bankrupt, bust, easybrew, easybrew problems, easybrew.co.uk, homebrew, homebrewing, liquidation, London Gazette, order problems, problems
Apologies to all for there being no posts in a while. This will be the last post regarding Easybrew that I will make for the foreseeable future.
See these posts for background on the Easybrew saga:
Action regarding Easybrew.co.uk Problems
Easybrew.co.uk – Order Problems Resolved
Easybrew.co.uk – Developments & Advice
Various commentors have noticed over the last few days/weeks that the Easybrew online shop is “down for maintenance”. Whether it ever reappears from this maintenance remains to be seen, although they do still appear to have been having problems fulfilling orders recently.
My advice would be to not attempt to shop with them if/when they reappear on the net. Also note that the Easybrew company set up a new website at http://www.homebrewingandwinemaking.co.uk/ so avoid this one as well.
I hope everyone that has outstanding orders/money owed gets there problem resolved. If the company has gone bust then you may need to register with the administrators as a creditor to get anything back.
My recommendation for a good homebrew shop online would be Hop & Grape. In my experience they have delivered goods very quickly and have let me know promptly if any item is out of stock (only happened once!)
I hope to post more actual homebrewing information/stories here as of now, and would welcome comments/questions from anyone.
Thanks,
Graham
EDIT 6th MAy 2009: Thanks to this comment from DD for alerting me to the fact that Annette Ferre (Easybrew proprietor) has been declared bankrupt. See this excerpt from the London Gazette (see here [PDF] for the actual notice, right-hand column, second from bottom).
Filed under: Beer News
A belated Happy New Year to everyone out there in home brew land!
Graham
Filed under: Beer News, homebrewing | Tags: easybrew, easybrew problems, legal, please read
Hi everyone,
As always, I’m sorry to hear of the various problems people are having with Easybrew.co.uk. I’m glad that people are finding this site and getting (and giving) advice from myself and the other commentors. However, there have been a few posts/comments over the last few weeks that I have had to remove due to the potential legal implications of their content.
Please, don’t post details regarding the Easybrew owner’s home address or telephone number. While I appreciate that this information is fairly easily available online, I don’t want some crackpot with a grudge doing something stupid and siting me as a source of the information! Keep your actions against Easybrew in the proper legal channels (Citizens Advice, Trading Standards, Police, etc.)
Above all, let us know of any success stories in getting goods or refunds. It would be nice to have some positive news around here for a change!
Cheers!
Graham
Filed under: Beer News | Tags: easbrew.co.uk, easybrew problems, order problems, problems, problems resolved
Hi everyone,
Firstly, thanks for all your comments about issues/problems you have been having with Easybrew. I think my site is starting to appear in search results alongside the actual easybrew.co.uk site, so I am seeing a lot of traffic at the moment!
As you may have read in my posts last year and early this year regarding Easybrew, I placed an order about 15 months ago and only received half of it. About 6 months later I was given a refund for the rest of the order. I was satisfied with this outcome.
I am now getting about 10 comments a day (See here and here) about easybrew through this blog, as well as 4 or 5 private emails a week from people with orders that are “missing in action”, or who have been promised refunds that have never materialised. See the advice below as to what to do.
If you have placed an order which you haven’t received, or are wanting a refund and not getting any joy from Easybrew over the phone/email you should send a request to them in writing (registered/recorded post) for a refund of the money owed to you (Keep a copy for yourself). In this letter set a date/time by which you expect to have heard from them (say 10 – 14 working days). This should get things moving.
Good luck to you all, and let me know how you get on!
Cheers,
Graham
Filed under: Beer News, homebrewing | Tags: beer, beer recipe, beer update, easybrew, easybrew problems, easybrew.co.uk, Home brew beer, homebrew
Apologies for the lack of updates around these parts. I’ve been extremely busy with non-brewing related matters.
I have had time to brew (and drink, yay!) 2 batches of beer in the interim. The first was a very simple light bitter using 1lb of light DME, a handful of hops and a gallon of water to make a refreshing brew. The 2nd was virtually identical, with the addition of a handful of crystal malt to add a little more body and flavour. I’m in the process of trying to find my “standard” brew.
With regard to all the messages about Easybrew that I get: People with order problems need to contact Annette Ferre directly on her personal email address, annette.ferre@btopenworld.com
Cheers 😉
Home Brew Beer - Est. 2006 